Aug 2025 - Present
UX Designer (Contract)
Anthro-Tech, Inc.
- Led UX strategy and discovery for nonprofit and government clients, aligning stakeholder needs, analytics, and user goals to shape clear, scalable digital solutions.
- Worked closely with development partners to shape website experiences within CMS limitations, balancingtechnical feasibility, client expectations, and design quality.
- Developed brand standards and scalable component libraries to support a cohesive design system, ensuring Section 508 compliance and consistent implementation across platforms.
- Conducted user research and usability testing, translating findings into data visualizations and actionable recommendations that improved task clarity and stakeholder alignment.
May 2023 - Aug 2025
Product Designer
Robert Half
- Drove stakeholder interviews, journey mapping, competitive research, and usability testing to define user needs and shape AI-driven workflow improvements that accelerated delivery by 15%.
- Established WCAG-compliant CMS components and design systems, while standardizing handoff with engineering to improve development accuracy and consistency.
- Orchestrated a university web redesign, increasing task completion for prospective student flows by 20%.
- Reworked site information architecture and navigation patterns, improving navigation efficiency by 18%.
Jul 2019 - May 2023
UX/UI Designer
Church Pension Group
- Designed a healthcare self-service portal with API-connected experiences, reducing support center calls by 28% and increasing successful self-service tasks by 35%.
- Ran moderated usability testing to refine complex workflows, decreasing error rates and increasing user satisfaction from 3.3 to 4.7.
- Delivered scalable UI components and design specs, cutting design-to-engineering turnaround time by 25%.
- Mentored junior designers through design reviews, feedback, and collaborative problem-solving, helping improve UX thinking, prototyping skills, and overall design quality.
Nov 2018 – Jul 2019
Multimedia Designer (Contract)
K. Hovnanian Homes
- Directed UX, UI, and visual design for marketing and web initiatives supporting brand refresh rollouts across digital and print touchpoints.
- Built responsive prototypes in Figma and streamlined stakeholder feedback cycles, aligning design decisions with product and engineering.
- Oversaw print and web advertisements, reaching an audience of over 1 million, and increasing click-through rates by 20%.
Jun 2016 - Nov 2018
Web Designer & Production Manager
Evan Webster Ink
- Defined content strategy and UX approach for client sites, improving lead capture and engagement.
- Solo developed responsive websites and brand systems, improving customer retention and web traffic.
- Provided art direction for photo shoots, resulting in captivating visuals used in various marketing campaigns.
- Supervised multiple commercial printers via bidding, art approval, quality assurance, and scheduling.